Contact us
One address, and a person on the other end of it. Sowarly is built and run by one person, so a reply comes from whoever can actually change the thing you are writing about.
Write in Arabic or in English — the same person reads both. Nothing is routed through a support desk on the way.
support@sowarly.comWhat to write about
Using the product
An upload that stalls, a gallery your client cannot open, guest links, a download that fails. Send the gallery link if there is one: it is the quickest way to see what you are seeing.
Billing and plans
Invoices, upgrades, downgrades and cancellations — and anything else about a payment can start here.
Your data
Access, correction, export or deletion of your account and your clients’ photographs. The Privacy Policy sets out those rights and gives a dedicated address for them; either route reaches the same person.
Read the Privacy PolicyIdeas, and everything else
Something missing, something wrong, or a feature you need before Sowarly is worth switching to. There is nobody between you and the person who decides what gets built.
What to include
None of this is required, and all of it makes the answer faster:
- The link to the gallery, if the problem is about one.
- What you did, what you expected, and what happened instead.
- The device and browser you saw it on — a phone on cellular behaves differently from a laptop on Wi-Fi.
- A screenshot, if there was anything on screen worth seeing.
What to expect
This is a one-person product, so replies are not instant and there is no ticket number. Every message is read, and the answer comes from the person who writes the code rather than from a script.